Notwithstanding any other provision of these General Terms and Conditions, Leica’s maximum cumulative liability to the Customer or to any other party of all losses under, arising out of or relating to the sale products herein contemplated, shall not exceed the sums that the Customer has paid to Leica for the said purchase.

Images

(a) Digital images may be uploaded to the website (details of the upload procedure can be found within). Images uploaded must be in the JPG or flattened TIFF file format. Images submitted in formats not specified by the upload procedure may not be accepted.

As detailed below, Leica accepts no responsibility for the copyright or licensing issues of files submitted to be printed. It is the users sole responsibility to ensure he/she has permission to use/disseminate/reproduce the files uploaded.

Restrictions

(a) Users are not permitted to remove any copyright, trademark or any other intellectual property notices contained within the original material or from any material copied or printed from the website.

(b) Users are not permitted to register on the behalf of another person unless specifically authorised to do so.

(c) Users are expressly forbidden to copy (by printing, storing, or disseminating in any way), alter or tamper in any way, or otherwise use any materials contained in this website except as set within these terms and conditions.

(d) Password security and the security of the confidential information stored within user accounts is the responsibility of the user. Any damage or unauthorised usage including but not limited to copyright infringement caused by any unauthorised access arising from security failure on the part of the user will not be the responsibility of Leica. While Leica will make all possible efforts to ensure the privacy of users is respected, liability for compromised accounts which are the fault of the user will not fall on Leica.

(e) Users are not permitted to request that Leica print images containing or relating to the following: Racist Material that is likely to incite hatred against any person or group Defamatory or otherwise actionable material that is libellous in nature Images of any criminal act Material, the use or inclusion of which infringes any copyright, trademark, or other intellectual property right of a third party Or material which breaches any applicable laws or legislation

(f) Leica will not be held responsible for the printing of images that breach the terms and conditions stated within the website and do not claim to be able to have knowledge of the legality of image print request. Whilst Leica will remain vigilant, it is possible that images printed by Leica may be unlawful or offensive.

(i) Leica reserve the right at their sole discretion to contact law enforcement agents or authorities should it come to pass that anything submitted or processed by us (including images in breach of the above) is unlawful or pertinent to enquiries of a relevant nature. Copies of these images or material may be supplied to law enforcement agents and in connection, Leica reserve the right to divulge otherwise private information to the authorities, including details stored within user accounts.

(j) Leica without notice and at their sole discretion refuse to execute print orders which it deems to be in breach of any of these terms.

(k) Leica also reserve the right to refuse further service pertaining to any person or persons who has knowingly or unknowingly breached any of the terms and conditions of the website.

Copyrights and indemnifications

(a) It is the responsibility of the user to ensure that all materials presented for processing, printing, copying, duplicating or disseminating by any means are free from any third party claims for breach of copyright or license.

(b) Users indemnify Leica, its employees and agents, associates and other members against any action, claim, damages, liability, costs or expenses arising from use of this website in breach of these terms or any claim that the processing, printing, or any other dealings with Leica in accordance with these terms of any images uploaded or otherwise supplied by or on behalf of a third party is an infringement of any party’s copyright, license, trademark, or intellectual property rights.

(c) The Client acknowledges that breach of copyright in the course of trade and business is both a civil wrong and a criminal offence under the terms of Copyright, Designs, and Patents Act 1988.

(d) Leica will take the utmost care in ensuring privacy and confidentiality of details and images. No responsibility will be undertaken by Leica for theft, unlawful use, etc that has resulted from use of the internet or other delivery method to send and receive files.

Accuracy of size and colour matching

(a) All sizes quotes are nominal and LCM shall accept no liability for minor variations in size as a result of inadequate preparation of files.

(b) Print profiles as supplied by LCM and its related agents are supplied as supplementary to normal service – as such, LCM are not liable for any discrepancy arising from the inaccurate preparation of files using our ‘soft-proofing’ or ‘colour management’ technologies. LCM’s print profiles are provided for use at the discretion of the user and the use, distribution, or modification of files provided by LCM are afforded upon the acceptance of these terms and conditions. LCM will endeavour to provide full instructions as to the proper use of these technologies and as such the user commits to accepting all responsibility for the modification of his/her images as a result of their use.

(c) he Client accepts that colour matching and the preparation of files is subjective, and that totally accurate colour matching to 100% fidelity is rarely possible. However, LCM will endeavour through the development of its colour profiles to achieve the closest possible match within the limitations and constraints of available technologies, materials, and processes used.

(d) Due to the imprecise nature of colour management and the discrepancies which may arise through their use outside of the controlled environment of LCM, LCM cannot be held responsible for differences in tone, contrast, or any other aspect of an image supplied due to its appearance on screen. The colour management process is designed to minimize and not eliminate tolerances in the reproduction of colour prints.

Questions and complaints procedure

a. Any complaints or claims must be notified within 7 (Seven) days of receipt of goods. Where goods are delivered by a third party such as City-Link Express or a courier firm, then the period of 7 days will commence on the estimated delivery date.
b. Any questions or complaints should be directed via the Contact Us page.